Privacy Policy
Last updated: 18 July 2026
Thank you for your interest in our company. The protection of your personal data is important to us. Below we inform you about which personal data we process when you visit this website and contact us, for which purposes this processing takes place, and which rights you have.
This Privacy Policy applies to the websites www.planet-nexus.de, www.planet-nexus.com, www.planet-nexus.net and www.pnpc.de, as well as to the contact options provided through them.
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is: Planet neXus PC GmbH, Gartenstr. 6, 71139 Ehningen, Germany. Phone: 07034 2777745, Fax: 07034 2776783, E-mail: info@planet-nexus.de.
2. Processing of personal data when visiting the website
When you access our website, your device’s browser automatically transmits information to the server of our website. This information may include, in particular, the IP address, date and time of access, the page requested, amount of data transferred, referrer URL, browser type, operating system and the requesting provider.
The processing takes place in order to technically provide the website, ensure stability and security, detect misuse and enable error-free delivery of the content. The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of this website.
3. Hosting and technical service providers
Our website is operated with the help of technical service providers. Personal data may be processed where this is necessary for the provision, maintenance, security and delivery of the website. Where service providers act on our behalf, this is done on the basis of a data processing agreement pursuant to Art. 28 GDPR.
4. Contact by phone, fax or e-mail
If you contact us by phone, fax or e-mail, we process the information you provide, in particular your name, contact details, the content of your request and any other information voluntarily submitted. The processing serves to handle your request and communicate with you.
The legal basis is Art. 6(1)(b) GDPR if your request relates to pre-contractual measures or an existing contractual relationship. In all other cases, processing is based on our legitimate interest in properly handling enquiries pursuant to Art. 6(1)(f) GDPR.
5. Cookies, local storage and analytics
To the best of our current knowledge, we do not use our own analytics or marketing cookies and do not use tracking services on this website. Technically necessary storage or cookies may be used where they are required for the provision, security or functionality of the website. The legal basis is Art. 6(1)(f) GDPR and, where applicable, Section 25(2) TDDDG.
6. External links
Our website may contain links to external websites. The respective operators are solely responsible for the content and privacy practices of external providers. Please refer to their privacy information for details on how your data is processed.
7. Retention period
We store personal data only for as long as required for the purposes stated or as long as statutory retention obligations apply. Communication data from enquiries will be deleted once the respective enquiry has been fully processed and no statutory obligations or legitimate interests prevent deletion.
8. Recipients and transfers to third countries
Personal data is only disclosed where this is necessary to process your enquiry, fulfil legal obligations or operate the website. Transfers to countries outside the European Union or the European Economic Area take place only where there is a suitable legal basis and appropriate safeguards.
9. Your rights
Subject to the statutory requirements, you have the following rights:
Right of access to the data stored about you pursuant to Art. 15 GDPR
Right to rectification of inaccurate data pursuant to Art. 16 GDPR
Right to erasure pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to object to processing based on legitimate interests pursuant to Art. 21 GDPR
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.
10. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. In particular, you may contact the supervisory authority of your usual place of residence, your place of work or the place of the alleged infringement.
11. Data security
We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access and unauthorised disclosure. Please note that data transmission over the internet may have security vulnerabilities.
12. Validity and changes to this Privacy Policy
We update this Privacy Policy if legal, technical or organisational changes make this necessary. The current version is always available on this page.